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Complexity management is a business methodology that deals with the analysis and optimization of complexity in enterprises. Effects of complexity pertain to all business processes along the value chain and hence complexity management requires a holistic approach. Effective complexity management is based on four pillars: a sound strategy alignment with the overall company strategy, transparency over all costs and values of complexity, an approach which identifies the optimization benefits, related measures and management of the trade-offs between the total value chain functions, and finally ensurement of the sustainable infrastructure such as IT tools, incentives and processes. Complexity management recently emerged at top of the agenda due to new technology enablement, leading to detailed analytics and simulation of complexity optimization measures and their related domino effects within the entire value chain. ==Fields of complexity in enterprises== Complexity appears in the following fields: * Product portfolio: number and type of products, features and services sold to the customer base (e.g. SKUs) * Markets/segments: number and type of market segments in the respective countries/regions served * Customer portfolio: number and variety of all customers served (including customer accounts and ship-to customers) * Material/components: Variety of raw materials, components and services used in value generation * IT systems: Variety and type of systems and applications * Organization: Company organization, structures and governance * Processes: Number and type of processes in the enterprise * Production/Supply chain: Production plants and network, manufacturing processes, asset base, distribution * Technologies: R&D platforms and project portfolio and product technologies involved Complexity in enterprises is driven by: * Market volatility: changing market conditions like raw material supply and sales volumes drive business process complexity * Fragmented customer demands drive product portfolio and feature complexity * Globalization drives complexity of served markets and company locations * Mergers & acquisitions drive complexity in all fields * Silo-oriented cultures drive complexity in organization, IT systems and business processes * Increasing customer pressure drives complexity in product portfolio and features 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Complexity management」の詳細全文を読む スポンサード リンク
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